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Well it's actually fairly hard to tell whats wrong, because the image is quite blurry. I'm going to take a wild guess and say that you can't change the resolution even though you are registered.The only thing I can personally suggest is to make sure that you actually are registered, as in you don't get the ad and all that. No, I don't think you're an idiot, but it's always best to make sure of the simple things first.And be clearer on the problem, and exactly what happens.
Maybe he turned it on which caused his problem? Just trying to eliminate any causes here.
I can't fix this, unless there is a different method than render-to-texture.You can try updating your video card drivers.If you really don't want to change your card I can give you a refund.