Author Topic: Public bug tracker: a step towards public betas  (Read 9090 times)

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Offline FliesLikeABrick

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Public bug tracker: a step towards public betas
« on: September 05, 2007, 01:34:46 pm »
Over the past 2 versions, beta testers have been using Mantis to register and track bugs in Soldat.  Mantis is an open-source bug tracker, intended to be installed into a webserver for a group of people to collaborate on discovering and tracking bugs.

Discussion came up recently over the use of Mantis and the possibility of opening it up for public use.  Since 1.4.0 was released, the beta testers have also started warming up to the idea of having public betas.  We're not there yet, but the public use of Mantis to track bugs in released versions of Soldat is a step in the right direction.  If the public embraces and uses Mantis properly, then a public beta is a much more feasible idea.

So, with that said, Mantis is set up and publicly accessible at http://soldat.pl/mantis

Some general information:
Projects:
There are several separate projects in our Mantis setup.  There are projects for:
  • Soldat - This is for any client bug, or general bug that you are reporting.  If you don't know where to put a bug, put it here.
  • Soldat Dedicated Server - This is for any bug that you know is in the dedicated server.  For example, if you find a bug in the scripting core, it would go here. 
  • Soldat Lobby Server - This is for bugs in the lobby server.  If the bug is in the lobby section of the client or you are unsure, report the bug in the Soldat client.  This is for bugs in the lobby-side filtering, any public/private APIs, or the lobby webpage
  • Soldat Maps - This is a special project created specifically for map bugs.  This project will eventually have a number of developers (a type of user in Mantis) who can work on fixing the reported bugs.  Any bugs about missing files or other map-related bugs (like maybe a render bug or something) should go in the "Soldat" project.  This is for things like poly bugs and other things that are problems with the map itself.
Versions:
Mantis can track multiple versions at once.  Please make sure to file your bugs under the correct version.  In the event that we have a public beta going on, there will be 2 versions you would consider reporting for.  For example, if 1.4.3 was in public beta now and you found a bug in it, you would make sure to report the bug only for that version.  If the bug is in 1.4.2, you would make sure to report it as that version.

Mantis should now be used as a core part of reporting a bug.  Whenever you create a thread in the need help/report bugs forum to report a bug in Soldat, you should 1) look for a bug in Mantis that is related to what you're looking for then 2) create one if it doesn't exist.  You should put a link to your bug report in your thread AND put a link to your thread in the bug report.  This way if someone searches Mantis or the forums, they are more likely to find existing threads and reports and not create duplicates.

Beta testers will be managing bug reports in Mantis.  If something is a duplicate, is filed in the wrong project/category, or otherwise needs a change made, beta testers are the people who can do this.

If you are a beta tester and your account has not been made a manager yet, please let me know and I'll make the changes.

I'll post more general information in this thread as questions come in and as I remember things I forgot.

If Mantis is used as we have hoped for it to be used, there will be little reason not to use public betas in the future.  We all know about how many problems there were in 1.4.0 when it came out, and I think everyone now accepts that it just isn't possible for a small group of people to test it.


Edit: I should have mentioned:  please create an account on Mantis and look around.  Become familiar with how to use its interface and how to search and view existing reports.

Also worth mention:  If you find a bug in Soldat that can be abused, report it with the "private" option enabled.  This hides it from other users, except allows Mantis managers and developers to see it.  This is very useful because previously the only way to report a sensitive bug/glitch/abuse was to contact one of a few select people privately and directly.  Now you have your own way to do it without having to track someone down ;)

edit: beta testers, if you PM/e-mail me I'll get to making your account changes soon, but not immediately.
« Last Edit: September 09, 2007, 12:32:33 pm by FliesLikeABrick »

Offline andrelie

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Re: Public bug tracker: a step towards public betas
« Reply #1 on: September 05, 2007, 01:35:54 pm »
hurray! :D

edit: FIRST POST! IN YOUR FACE!!! hehe ;D
Im sorry for the spamming...

Offline Carlitos

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Re: Public bug tracker: a step towards public betas
« Reply #2 on: September 05, 2007, 01:37:49 pm »
very nice indeed!
Thumbs up
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Offline Will

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Re: Public bug tracker: a step towards public betas
« Reply #3 on: September 05, 2007, 01:44:25 pm »
I hope this will help solve the reporting of some bugs over and over again. I'll look into this and try to report some bugs that I came across while modding soldat.

Offline O.R.I.O.N.

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Re: Public bug tracker: a step towards public betas
« Reply #4 on: September 05, 2007, 01:44:54 pm »
Excellent. This will definitley boost the improvement speed of Soldat, if not give gamers a chance to figure out what the f*ck is wrong with their game.
To sum up my point: We had a multipage debate about toilet padding. (Putting TP in the water so you don't get splashed.)
And we still don't know if dead guys can keep a stiffy.

Offline GluLm

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Re: Public bug tracker: a step towards public betas
« Reply #5 on: September 05, 2007, 02:33:40 pm »
Great news! I must say the private option is clever.
I hope this will be used wisely and help fixing bugs.
Thank you Flies for the great services.
Bring back Soldat 1.3.1! New bullet trails DIE!

Offline Laser Guy

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Re: Public bug tracker: a step towards public betas
« Reply #6 on: September 05, 2007, 02:36:33 pm »
sounds gd!
Text goes here...

Offline Iron Man

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Re: Public bug tracker: a step towards public betas
« Reply #7 on: September 05, 2007, 02:43:11 pm »
sounds gd!

sounds complicated. idk how it works though

Offline .Long-Range

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Re: Public bug tracker: a step towards public betas
« Reply #8 on: September 05, 2007, 02:54:23 pm »
It's pretty much a program to report any bugs in Soldat.

This sounds like a good idea, I just hope no one abuses this nifty little thing.
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Offline Yes

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Re: Public bug tracker: a step towards public betas
« Reply #9 on: September 05, 2007, 05:44:55 pm »
Did anybody download it yet? I don't know how to its a tar.gz file.
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Offline FliesLikeABrick

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Re: Public bug tracker: a step towards public betas
« Reply #10 on: September 05, 2007, 05:47:14 pm »
Uh, you don't download anything.  I only linked to the Mantis site to show you what software we're using for people who are curious.


The URL you need to use to report bugs and view existing ones is http://soldat.pl/mantis

Offline Yes

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Re: Public bug tracker: a step towards public betas
« Reply #11 on: September 05, 2007, 05:49:12 pm »
Wait how do you use it then? Sorry I'm a noob at this kind of stuff.
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Offline FliesLikeABrick

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Re: Public bug tracker: a step towards public betas
« Reply #12 on: September 05, 2007, 05:53:02 pm »
Look around for yourself, that is the best way to figure it out

Offline EnEsCe

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Re: Public bug tracker: a step towards public betas
« Reply #13 on: September 05, 2007, 09:38:16 pm »
Might be worth pointing out that this isn't a tool for computer noobs.

Offline NinjaGimp369

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Re: Public bug tracker: a step towards public betas
« Reply #14 on: September 06, 2007, 04:33:14 am »
Great news! One step closer to a bug-free soldat!
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Offline bja888

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Re: Public bug tracker: a step towards public betas
« Reply #15 on: September 06, 2007, 04:55:24 am »
Great news! One step closer to a bug-free soldat!

Not gonna happen. New game might be bug free but not soldat.

Offline xmRipper

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Re: Public bug tracker: a step towards public betas
« Reply #16 on: September 06, 2007, 05:52:51 am »
Might be worth pointing out that this isn't a tool for computer noobs.
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Offline O.R.I.O.N.

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Re: Public bug tracker: a step towards public betas
« Reply #17 on: September 06, 2007, 01:36:00 pm »
That crosses out about 80% of the gaming community.
To sum up my point: We had a multipage debate about toilet padding. (Putting TP in the water so you don't get splashed.)
And we still don't know if dead guys can keep a stiffy.

Offline Dr. Zombi3

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Re: Public bug tracker: a step towards public betas
« Reply #18 on: September 07, 2007, 11:06:44 pm »
sounds good but complicated
3 warnings then did naughty thing. Now Banned.

Offline spkka

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Re: Public bug tracker: a step towards public betas
« Reply #19 on: September 07, 2007, 11:10:58 pm »
Nice little thing you got here! i'll get into this later..