lobby does not show my server

[Izzy]

Hello guys! I'm from Brazil and I am in need of a great help!
I rented a server with a company servers, have IP and port, normal access to the IP, but it does not appear in the lobby!

Soldat.ini:

[GAME]
Debug_Mode=0
Respawn_Time=180
MinWaveRespawn_Time=120
MaxWaveRespawn_Time=240
Deathmatch_Limit=30
Pointmatch_Limit=30
Teammatch_Limit=60
Capture_Limit=10
Rambomatch_Limit=30
Infiltration_Limit=90
Hold_Limit=80
GameStyle=3
Friendly_Fire=0
Guns_Collide=0
Kits_Collide=0
Loop_Maps=1
Bonus_Frequency=0
Bonus_FlameGod=0
Bonus_Predator=0
Bonus_Berserker=0
Bonus_Vest=0
Bonus_Cluster=0
Time_Limit=10
Survival_Mode=1
Realistic_Mode=0
Weapons_Mode=0
Weapon_1=1
Weapon_2=1
Weapon_3=1
Weapon_4=1
Weapon_5=1
Weapon_6=1
Weapon_7=1
Weapon_8=1
Weapon_9=1
Weapon_10=1
Weapon_11=1
Weapon_12=1
Weapon_13=1
Weapon_14=1
Max_Grenades=3
Random_Bots=0
Random_Bots_1=0
Random_Bots_2=0
Random_Bots_3=0
Random_Bots_4=0
Logging=1
Stationary_Guns=0
Bullet_Time=0
NoSniperLine=1
Advance_Amount=1
Blue_Points_Time=5
Red_Points_Capture=30
HTF_Points_Time=5
Radio=1
AntiSpy_Chat=0


[NETWORK]
Port=23197
Max_Players=16
Default_Remote_Host=
Game_Password=
Admin_Password=
Join_Password=
Connection=Internet
Lobby_Register=1
ASE_Register=1
Lobby_IP=
Server_Name= Izzy House
Dedicated=1
Clanmatch=0
Internet_Connection=2
Greeting_Message= Test
Greeting_Message2=
Greeting_Message3=
Server_Info=
ShowRealLag=1
Min_Ping=0
Max_Ping=1000
Filter_Players=0
Filter_Gametype=0
Filter_Dedicated=0
Filter_NoPassword=0
Filter_NoBots=0
Filter_Survival=0
Filter_Realistic=0
Filter_NoBonuses=0
Filter_Weapons=0
Filter_WeaponsMod=0
Balance_Teams=1
Dont_Forward=0
Vote_Percent=60
Compression=1
Spectator=0
Max_Spectators=10
Spectator_Chat=1
Allow_Download=1
MaxConnections=8
Flooding_Packets_LAN=80
Flooding_Packets_Internet=42
Vote_Cheat_Warnings=8
Max_KnifeCheat_Warnings=14
Disable_AntiCheat_Kick=0
LogFilesUpdate=3600
Max_Flood_Warnings=4
Max_Ping_Warnings=10
T1_Snapshot=40
T1_MajorSnapshot=20
T1_DeadSnapshot=50
T1_Heartbeat=139
T1_Delta=4
T1_Ping=21
T1_ThingSnapshot=29
PacketRate_Adjusting=1
ClientPort=23083
External_Anti_Cheat=0
Disable_Minimap=0
Advanced_Spectate=1
Filter_AC=0

[BOTS]
Difficulty=50
Chat=0



Server.ini:

[GAME]
TKWarnings_Before_TempBan=5
PunishTK=0
EchoKills=1
BotBalanceTeams=0
HealthCooldown=2
TimestampConsole=0
OldLogFilesFormat=0

[NETWORK]
NR-Service=0
NR-OnlyAllowRegistered=0
MaxAdminConnections=20
AntiMassFlag=1
Scripting=1
ACBanTime=5
OnScriptCrash=ignore

[ScriptCore3]
Sandboxed=2
AllowDlls=0
AllowIniEdit=0

[SearchPaths]

[Defines]


when I'm inside the server is appearing this message over and over:

register server @ 67.23.118.179
register server @ 67.23.118.179
register server @ 67.23.118.179
register server @ 67.23.118.179...

[Furai]

This message is due to ASE register being set. ASE is now not supported. Just set it to 0.

[Izzy]

This message is due to ASE register being set. ASE is now not supported. Just set it to 0.

Okay. Now is the 0 and stopped the messages but not yet appear in the lobby.

IP is: 189.1.171.83:23197

[Furai]

Do you have the ports forwarded properly?

[Izzy]

Do you have the ports forwarded properly?

I do not know, I always rented servers, only the configured soldat.ini. and always showed in the lobby.
This server is of a new company, you believe that the problem is in their configuration?
Freeing ports?

[Furai]

Doesn't hurt to ask.

[Izzy]

Doesn't hurt to ask.

forgive my ignorance. What ports? How to explain to the company what needs to change to appear in the lobby?

[nouefexe]

if im not mistaken

[NETWORK]
Port=23197
ClientPort=23083 (maps ?)

and 23197+10 = 23207 (admin ?)

[ExHunter]

ClientPort=23083 is not required. It's not used.

23197 + 10 is the fileserver.

I wonder if your server can reach the lobby, could you check via ssh connection or something? ("ping rr.soldat.pl")

[Izzy]

ClientPort=23083 is not required. It's not used.

23197 + 10 is the fileserver.

I wonder if your server can reach the lobby, could you check via ssh connection or something? ("ping rr.soldat.pl")

is not a home server is a server from a game server hosting company, how do I make an ssh connection on my server?

[jrgp]

ClientPort=23083 is not required. It's not used.

23197 + 10 is the fileserver.

I wonder if your server can reach the lobby, could you check via ssh connection or something? ("ping rr.soldat.pl")

is not a home server is a server from a game server hosting company, how do I make an ssh connection on my server?

He probably doesn't have ssh access to his host.

However, I can't ping you from the server rr.soldat.pl is hosted on. Your game hoster might suck.

joe@Joes-MacBook-Air-2:~$ ssh -q rr.soldat.pl
joe@web2:~$ ping 189.1.171.83
PING 189.1.171.83 (189.1.171.83) 56(84) bytes of data.
^C
--- 189.1.171.83 ping statistics ---
2 packets transmitted, 0 received, 100% packet loss, time 1007ms

joe@web2:~$

[Izzy]

ClientPort=23083 is not required. It's not used.

23197 + 10 is the fileserver.

I wonder if your server can reach the lobby, could you check via ssh connection or something? ("ping rr.soldat.pl")

is not a home server is a server from a game server hosting company, how do I make an ssh connection on my server?

He probably doesn't have ssh access to his host.

However, I can't ping you from the server rr.soldat.pl is hosted on. Your game hoster might suck.

joe@Joes-MacBook-Air-2:~$ ssh -q rr.soldat.pl
joe@web2:~$ ping 189.1.171.83
PING 189.1.171.83 (189.1.171.83) 56(84) bytes of data.
^C
--- 189.1.171.83 ping statistics ---
2 packets transmitted, 0 received, 100% packet loss, time 1007ms

joe@web2:~$

so what do I do?
What the host has to do to solve this problem?
I'm paying but I'm not using hahaha

EDIT
PS: I'm still paying for 2 more servers that are having the same problem:
189.1.171.83:23191
189.1.171.83:23198

[nouefexe]

just tell them you need the ports open:

23197 & 23197+10

for the others servers too:

23191 & 23191 + 10
23198 & 23198 + 10

[jrgp]

just tell them you need the ports open:

23197 & 23197+10

for the others servers too:

23191 & 23191 + 10
23198 & 23198 + 10

When you're not hosting something behind a firewall/NAT (a home router) you don't need to forward ports.

so what do I do?
What the host has to do to solve this problem?
I'm paying but I'm not using hahaha

Tell them that their IPs are unreachable from America. That should be enough for their network engineers to go off of.