Paid, but no email

[TehKAMI]

Hey,

I believe I was 14 when I first came across the game, but wasn't able to purchase the full version. Funnily enough, the game is still as fun as I remember it. I'm 25 now and after all these years I've finally purchased the full version of Soldat.

Anyway. To the problem at hand.

The registration page was promising me an activation that takes only a couple of minutes and instant access to the full version of the game. Well, I'm sad to see that there has either come to an issue during the registration or the registration page isn't as accurate as I hoped.

When can I expect this email to appear or will I have to do a charge back due to game being abandoned?

Regards,
KAMI

[darDar]

Usually you should receive an automatic email after purchasing. Make sure to check your spam folder. Otherwise, you'll be granted a key manually very soon.

[TehKAMI]

Usually you should receive an automatic email after purchasing. Make sure to check your spam folder. Otherwise, you'll be granted a key manually very soon.

I've checked my spam folder, nothing. The only email I've received was a receipt from PayPal.
Thanks for the information, appreciated 

[machina]

When can I expect this email to appear or will I have to do a charge back due to game being abandoned?

According to this post:

within 2 days of purchase

But it was last time edited in 2007 xD

Anyway, no worries. There's no way you're gonna get defrauded for money

[TehKAMI]

But it was last time edited in 2007 xD

That's why I'm worried.

Anyway, no worries. There's no way you're gonna get defrauded for money

I'm not too worried about that, since I can always demand a refund (30-day refund policy) or in worst case scenario I go and do a charge back.

[Furai]

Contact me via support@thd.vg

[TehKAMI]

I've received my key and successfully registered my game.
Thanks to Furai for manually generating the key. Appreciated!

Now all I've gotta do is get the GShost server working (9999 ping) and I'll be golden

[Furai]

Umh, that's weird about the 9999 ping. I'll let Joe know about it.

[TehKAMI]

Umh, that's weird about the 9999 ping. I'll let Joe know about it.

I have the same issue when I host on my own PC and that's the main reason why I went and bought the server in the first place. Sadly my friends and I had to end up joining random servers in order to play.

[Furai]

Hey, can you tell us which port your server at GShost is running? Joe is looking into the issue and he needs that information.

[jrgp]

Umh, that's weird about the 9999 ping. I'll let Joe know about it.

I have the same issue when I host on my own PC and that's the main reason why I went and bought the server in the first place. Sadly my friends and I had to end up joining random servers in order to play.

I replied to your email. I'm able to connect to and play in your server. Not sure what the problem is. Please let me know (via that email thread) if you continue to experience problems.